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Increase your Sales by Taking Control of Your Every Customer Touchpoint

Beelinks is a complete customer service platform that fuels your sales by optimizing your lead management through integrated customer touchpoints. It contributes to greater conversions with live chat solutions to build trust and loyalty by sharing information and responding quickly to queries.

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400,000

Monthly Visitors

70%

response rate maintained

Live Chat Icon Live Chat Icon Ticket Icon Ticket Icon CRM Icon CRM Icon Analytics Icon Analytics Icon Integration Icon Integration Icon

Live Chat

  • Chat To Ticket Icon
    Chat to Ticket
  • Chat Automation Icon
    Chat Automation
  • Customize Greeting Messages Icon
    Customize Greeting Messages
  • Chat Tags Icon
    Chat Tags
  • Configurable Chat Timeouts Icon
    Configurable Chat Timeouts
  • Chat Rulesets Icon
    Chat Rulesets

Tickets

  • Ticket Creation Icon
    Ticket Creation
  • Ticket Creation through WhatsApp Chat Icon
    Ticket Creation through WhatsApp Chat
  • Ticket Automation Icon
    Ticket Automation
  • Ticket Template Designer Icon
    Ticket Template Designer
  • Ticket Custom Fields Icon
    Ticket Custom Fields
  • SLA Policies Icon
    SLA Policies

CRM

  • Customer Profile Icon
    Customer Profile
  • Send Email to Customer Icon
    Send Email to Customer
  • Call Logs Icon
    Call Logs
  • Customer Conversations Icon
    Customer Conversations
  • Customer Session Activity Icon
    Customer Session Activity
  • Sources of Customers Contact Icon
    Sources of Customers Contact

Analytics

  • Unique Visitor Icon
    Unique Visitor
  • Chat Reports Icon
    Chat Reports
  • Feedback Icon
    Feedback
  • Assign Chats Icon
    Assign Chats
  • Chat Experience Icon
    Chat Experience
  • Total Registrations Icon
    Total Registrations

Integration

  • Facebook Icon
    Facebook
  • Instagram Icon
    Instagram
  • WhatsApp Icon
    WhatsApp
  • Facebook Leads Icon
    Facebook Leads
  • WhatsApp Marketing Icon
    WhatsApp Marketing
  • Chat Marketing Icon
    Chat Marketing

Platform Features

Beelinks live chat and ticket management services are quick and effective as they convert chats to tickets. So, trade your long wait times for instant live chat software to personalize every interaction to strengthen brand loyalty.

Analytics

We have professionals to offer live chat analytics to clients. We use different metrics to anticipate customer needs by gathering data and analytical tools; it’s easier to increase customer satisfaction by offering what they demand. Monitoring the metrics in real-time and tracking the past chat conversations benefit in making the right improvements. In addition, we provide chatbots for a live chat on the website that ease the conversation and helps manage the live chat online efficiently.

CRM

Beelinks provides the perfect CRM for all your business needs. This includes a well-rounded ticket management system, chat to ticket management, live chat, team management and real-time dashboard. Our CRM is built to facilitate customers at every stage of the buying journey, helping you forge strong relationships.

Ticketing Process

Our well-rounded ticket management system provides integrated customer touch points, ensuring the right inquiry is assigned to the right person. This ensures that no leads go to waste.

Platform Integrations

Beelinks offers several platform integrations enabling you to solve some of the most complex business problems. Our Integrations include:

Success Story

SBT is one of our biggest success story. By intergrating all their customer touchpoints to a single platform and effective lead management, SBT was able to increase its sales and achieve better sales volume with an optimized sales staff. This saved thousands of dollars to the business in overhead cost and increased profitability.

70% Increase In Sales


50% Reduction In Overhead Costs

Discover and Understand What Your Customers Want in Real-Time by Availing our Integrated CRM System.

Our team assesses customer data and intentions by automating and improving the conversations with our CRM software. Contact us now to connect and converse with consumers efficiently.

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Beelinks empowers businesses to innovate relentlessly by providing the best digital transformational tools for the most complex of business problems.

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support@beelinks.solutions